Iterative, collaborative, incremental and quality assured
Driven by a passion to build software solutions that solve problems and help users’ everyday lives.
Thynk provides the tools to help every team unleash their full potential.
Our IP - Genesis
We hate to reinvent the wheel. Instead, we leverage our IP, Genesis to bootstrap custom solutions.
Digital Branch – Digital in-branch customer onboarding and CRM
Engaged as technology partner by global software consultancy firm Synechron to design the next generation of Digital Branch solution for Retail Banks - a suite of in Branch devices to manage customer onboarding across multiple platforms and back office CRM.
Digital CRM and onboarding in Branch.
Attract > Engage > Inform > Sell > Analyze > Delight
Meeting the Challenge
Customer interfaces & workflow.
EXTERNAL ATTRACTOR – customer interaction outside branch with Microsoft Kinect enabled experience to raise interest and awareness
WELCOME SCREEN – 40’’ touch panel rotating messaging to inform & permit registration of product interest.
INTERACTIVE TABLE – 40’’ touch panel in branch and mobile app including product associated functionality such as ‘loan calculation’
PRODUCT CATALOG - Horizontal tablets showcasing detailed product catalogue used when engaging the client face-to-face. Functionality including client on boarding ,product wizards, benefit schemes, promotions and cash flow calculators.
SOCIAL WALL - 40” vertical screens streaming live social content to the lounge areas of the branch - live check ins, tweets, Facebook and Instagram posts and social messaging from the bank.
CUSTOMER FEEDBACK – Branch experience feedback, comments, request attention
STAFF PERFORMANCE APP – The back office glue and staff app managing engagement, analytics and CRM
Silent Auction Platform
Bid_in is a tech start-up backed by a leading UK based Event Management company. Thynk Software was selected as Bid_in’s technology partner, engaged to develop an end to end Silent Auction platform to maximize pledges, display ongoing auction progress and provide analytical feedback on events and attendees.
MOBILE – Engaging mobile UX for tablets and phones to view auction items and make pledges.
AUCTION COVERAGE – Provide real-time feedback on event progress, including prizes, winnings and funds raised.
BACKOFFICE – Post event portal showcases detailed analytics of every aspect of the auction including all prizes, winnings and a full financial breakdown of funds raised, collected and outstanding.
CUSTOMIZABLE - Rapid implementation of branded auctions to manage attendees, prizes, pledges, buy now and bids.
TIME SENSITIVE - No moveable deadline for development coupled to major event.
Meeting the Challenge
GENESIS FRAMEWORK – An inherent use and re-use of tried and tested building blocks facilitating rapid development, flexibility, QA and top notch UX
GENESIS METHODOLOGY – A proven design, development and QA process underpinned by our Ideation phase supporting a creative, iterative and collaborative design process with the client.
CLIENT PORTAL – Interactive attendee app supporting both tablet and mobile devices
EVENT PORTAL - Projector based app portal to display real-time event coverage – Prizes won, funds raised and brand related information.
BACK OFFICE - Post event analytics and CRM
Pearl of Information and Communication Technology
Thynk Software was engaged to deploy an enhanced version of our e-Document solution across government agencies in The Kingdom of Saudi Arabia including the Council of Ministers, Human Rights Commission and Bureau of Investigation.
- A unique and complex requirement to meet all e-correspondence needs for government organizations and agencies.
- Extensive multi-layer security model to protect sensitive data, configuration and access privileges.
- End-to-end Arabic support and digital signing.
- Customizable rules-driven workflow support.
- Archive and change log.
- Truly the crème de la crème of UX experiences with Genesis at its core.
- Highly secure permission based workflow for the Bureau of Investigation and Prosecution to support case, person and court ruling management.
- Secure videoconferencing support.
- Committee workflow to implement study, vote and sign-off procedures.
- Multi-platform support including desktop, tablet, smartphone and high end Wacom displays.
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Simply put, Thynk Software delivers quality software on time; a software architecture that truly stands the test of time. Thynk built for us a sophisticated, yet easy-to-use, end-to-end e-Document solution that our clients absolutely love. Their elegance in software design has literally saved us millions as we evolved our product over many release cycles.
Wassim MelhemFounder & CEO of Blueshift
The Thynk team gave us much more than we had hoped for. Not only was the quality of the solutions they developed for us world-class, but they challenged our thinking and made us upscale our own business ambitions to be a market leader in digital commerce and Fintech disruptors
David HortonManaging Director of Innovation at Synechron
We challenged Thynk to design & create an app in 2016. As our expertise did not lie in the technology sector, it was imperative to employ a company that could not only deliver an amazing product on time, but also one that that could guide us through the process with an awful lot of patience.
We were absolutely blown away by the whole experience of working with the Thynk team. They were able to decipher exactly what we wanted to achieve and turn that into reality. The end product they delivered exceeded our expectations, was delivered on time and inside the specified budget. The aftercare service we have received since completion has also been extraordinary.
We couldn’t recommend Thynk highly enough.
Sebastian MahjouriMD at Park Publishing Co Ltd